A big hello from Portland, Oregon. Welcome to another episode of B2B Marketing & More. My guest is a sales professional, Ryan Staley, the CEO and the founder of Whale Boss. Ryan is a fantastic and high-performance salesperson, he helps founders and revenue leaders implement 7 and 8 Figure sales operating systems in less than 3 months. Today, we talk about the essential characteristics of effective salespeople. In this episode: What are the tips and tricks to capturing big clients? How to understand your customer and focus on the company's needs? Cold calling tips: how to reach out to the prospects you don't know and get them interested in having a conversation? In what ways sales engagement was changed by pandemic? How can salespeople adapt to the new circumstances? What is the best way to start a conversation with a prospect? How can B2B marketers better support sales? What are the characteristics of effective salespeople? What are some of the salespeople's pet peeves that marketers should be aware of? Quotes from the episode: "Cold calling could fit in a lot of different buckets. That could be social interaction that can be picking up a phone, that could be texting, that could be emailed, that could be direct messaging. And so there's a lot of different channels that you do to make that a reality." "One of the cool things that you could do is try and connect with that person emotionally about something, every single call you have with them. What I look at is a bit like layering in finding a little more about the person, a little deeper, every single communication touchpoint that you talk to them live." ————— If you want to chat, reach out to any social media channels or email me at [email protected]. You can also join my Facebook community: Build Your Marketing Skills to Get Ahead. When you join, you get a free Starbucks on me. You can go to the Announcement tab and click on the barcode of the gift card.