The Pre-Shift Podcast presented by 7shifts (formerly The Restaurant Growth Podcast) breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way.  On this episode, we’re joined by Newton Hoang, Director of Marketing & IT at 7 Leaves Cafe. Here are some of the highlights: How your customers and employees are a reflection of one another7 Leaves’ foray into mobile orderingBuilding a Culture of Care that keep employees engaged and boosts retentionHow technology can help make all of the above easierGuest Bio Newton Hoang is a: Marketing and IT unicorn. 25+ year food and beverage industry purist. Straight shooter with a side of empathy. Servant leader. Girl dad first, everything else second. Additional Resources 7 Leaves CafeJoin Us - 7 Leaves CafeNewton Hoang on LinkedInAskNicelyGrandma's House of HopeListen, rate, and subscribe! Spotify Apple Podcasts Google Podcasts YouTube TikTok 7shifts Blog Credits Host & Executive Producer: D.J. Costantino Editor: Fina Charleston Producer: Samantha Fung Designer: Jake Sinclair