Katrina is waiting at the fire station and hears the noise that she has been waiting hours for - an alarm for her. She finally has a job. This is no ordinary job that she will not remember next week. She will remember this dirty, dark, smelly and confined spaces job for the rest of her career. The eyes of Sydney's travelling public will be watching her every move as they want to go home. Will Katrina be able to cope with the pressure? Will Station Officer Renee be able to guide rookie Rescue Operator Katrina through the incident so Katrina is not added to the list of people who go in as a rescuer & need rescuing themselves?