This episode of About the House is brought to you by the Construction Consumer Advocacy Institute https://constructionconsumeradvocacyinstitute.com/   ⁠   In this episode of About the House with Troy Galloway, Troy talks about collecting unpaid bills with Matt and Nick from Burmester, Yarbrough, Reed & Associates. Find out how hiring someone else to collect on past-due bills can allow you to focus on your business and maybe even salvage the relationship with that client. Troy’s Number - 314-520-6655  Troy’s Email - ⁠[email protected]⁠   Radio Show Archives - https://gallowaybuildingservice.com/resources/radio-show/    Website - ⁠⁠https://gallowaybuildingservice.com/  2:55 Matthew and Nick of Burmester, Yarbrough, Reed & Associates https://byrallc.com/ 833-928-2654 5940 Missouri Highway 94 STE 101, Weldon Spring, Missouri 63304 6:30 Debt collection and the Fair Debt Collection Practices Act https://www.ftc.gov/legal-library/browse/rules/fair-debt-collection-practices-act-text  7:55 What happens if a bill collector is talking to someone with dementia? 11:33 Is there a minimum amount of money needed to collect on 15:11 Garnishing wages 15:58 It is easier to collect before things go to court 18:15 What kind of debts will a bill collector refuse to collect? 20:11 Are bill collectors busier when the economy is in bad shape? 22:06 What separates Burmester, Yarbrough, Reed & Associates from the other bill collectors? 23:00 It is important to maintain the working relationship between business and client and threats won’t help 26:40 Using a bill collector lets the business owner focus on their business 28:30 What happens when someone calls a bill collector for help? 31:32 Check out episode 15 with Matt Nagel about writing good contracts https://gallowaybuildingservice.com/radioshow/writing-good-contracts-with-attorney-matthew-nagel/  34:15 Recouping the most amount of money 35:24 Personal guarantee/guarantor 36:45 Storm chasers scam people after bad weather destroys homes 40:25 FOTI v. NCO FINANCIAL SYSTEMS, INC. was about whether debt collectors can leave a message 41:34 Comparing debt collecting to the medical field 44:35 Is bill collecting harder in more progressive West Coast states? 46:40 Wild stories about bill collecting 53:06 A promissory note is important when attempting to collect on a debt