Roy Atkinson, CEO of Clifton Butterfield, Shares Insider Tips on

Roy Atkinson, CEO of Clifton Butterfield, Shares Insider Tips on Mastering The Customer Experience as an IT Leader

Listen now

Description

Roy Atkinson is a renowned thought leader in IT service management and customer service. A prolific writer, speaker, analyst, and podcaster, Roy's expertise has been featured in major tech publications. CIO Insight described him as a model for the future digital leader, and Nextiva named him one of the top 50 customer service experts of the decade (2010 to 2020). Roy's extensive career has included roles as an IT supervisor at the Jackson Laboratory, group principal analyst at Informa Tech, a...

More Episodes

See all »

312: Ray Wang, CEO of Constellation Research, On Decentralized Intelligence, Data Precision, Cross-Industry Collaboration, and AI’s Evolution

R "Ray" Wang, CEO and founder of Constellation Research, brings decades of insight into enterprise technology to our podcast. As the head of one of the most respected tech research firms, Ray has a unique vantage point on the intersection of AI and digital transformation. With a background...

Published 11/25/24

AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders

Published 11/25/24

311: Holger Mueller, Constellation Research VP, On Cloud Acceleration, AI Ethics, and Enterprise Agility

Holger Mueller is a Vice President and Principal Analyst at Constellation Research, specializing in the future of work and human capital management. With over three decades in enterprise software, including leadership roles at Northgate Rinsau, SAP, FICO, and Oracle, Holger brings a wealth of...

Published 11/18/24