Roy Atkinson, CEO of Clifton Butterfield, Shares Insider Tips on

Roy Atkinson, CEO of Clifton Butterfield, Shares Insider Tips on Mastering The Customer Experience as an IT Leader

Listen now

Description

Roy Atkinson is a renowned thought leader in IT service management and customer service. A prolific writer, speaker, analyst, and podcaster, Roy's expertise has been featured in major tech publications. CIO Insight described him as a model for the future digital leader, and Nextiva named him one of the top 50 customer service experts of the decade (2010 to 2020). Roy's extensive career has included roles as an IT supervisor at the Jackson Laboratory, group principal analyst at Informa Tech, a...

More Episodes

See all »

Dave Smoley, Legendary Serial CIO & Investor, On Transforming Tech Culture at Apple, AstraZeneca, GE, Honeywell, and Flex

Dave Smoley recently received a well-earned Lifetime Achievement Award (and signed Billy Idol guitar) from Workday co-founder Aneel Bhusri to recognize his 30 years of technology leadership.This week, we discussed his journey from basement to boardroom as a leader at companies like Apple,...

Published 09/30/24

AI and the Future of Work

Published 09/30/24

Chris Caren, CEO @ Turnitin, on using AI to prevent students from cheating plus lessons for leaders on innovation and team culture

Chris Caren, CEO of Turnitin since 2009, has played a pivotal role in transforming the company from a plagiarism prevention tool to a comprehensive education technology platform that promotes academic integrity, streamlines grading, and enhances educational outcomes. Under his leadership,...

Published 09/23/24