Episodes
Dave Jones, founder and CEO of Instinctive Solutions, talks about his recent induction into the 2023 AIIM Company of Fellows.  Host, Kevin Craine  
Published 08/01/23
Tori Miller-Liu, CEO of AIIM International, discusses AI accountability. AIIM recently released a position statement on AI Accountability; a formal response to a request for comment from the U.S. National Telecommunications and Information Administration. Tori summarizes some of the positions in the response, the notion that not all AI is equal and public policy should reflect different levels of risk, and why it is important that the NTIA makes the distinction between “Trustworthiness” of...
Published 07/20/23
Rob Gerbrandt, Global Head of Information Governance at Iron Mountain, discusses the AIIM23 State of the Industry Report and the future of information governance and information management. Listen as we explore the aspects to consider when designing an IG strategy, the impact of AI, and what organizations should do to leverage their success automating in one functional area in other areas of the enterprise. Host, Kevin Craine
Published 07/15/23
Natalie Piispanen, Director of Information Governance at Greenberg Traurig, discusses her presentation from the recent AIIM23 conference “The 3 C’s: Top Skills Information Management Professionals Need to Succeed.” Also Jeffrey Lewis, Information Governance Manager at SOL Capital Management, talks about being inducted into the 2023 AIIM Company of Fellows. Host, Kevin Craine
Published 07/01/23
John Newton, co-founder of Documentum and Alfresco, two of the most prominent companies in the content management industry, was just recognized with the AIIM 2023 Award of Merit. Recipients of the Award of Merit have been enrolled in the AIIM Company of Fellows for at least five years and have been an exemplary Fellow by demonstrating exceptional leadership and contribution to AIIM and the industry. John has served on the AIIM Board of Directors, including as Chairman in 2012. Listen as we...
Published 06/15/23
Mimi Dionne, Senior RIM Manager at McKesson discusses the role of Artificial Intelligence in future of Records Information Management. Mimi has spearheaded multimillion-dollar electronic records capture system implementations within the medical, government, legal, telecommunications, and energy sectors. Listen as we explore where RIM is headed in the next five years.  Host, Kevin Craine 
Published 06/01/23
Tori Miller-Liu, President and CEO of AIIM, joins us to discuss the recent AIIM23 conference and to outline the months ahead for the association. Plus, Tori reviews some of the findings from the new AIIM 2023 State of the Industry Report. We discuss also the impact of Generative AI tools on information management and the efforts to foster a younger generation of AIIM members and practitioners. Host, Kevin Craine
Published 05/15/23
Dave Jones discusses the new AIIM 2023 State of the Industry Watch report. Dave is Founder and CEO of Instinctive Solutions, an award-winning marketing agency focused on the B2B software space. He’s a past chairman of the AIIM board of directors. Listen for key findings and recommendations.  Host, Kevin Craine  
Published 05/01/23
Sam Fong, Sr. Technical Specialist with Microsoft Canada, discusses the future of legal case management with AI and digitized process automation. Sam is an experienced technology architect and an expert in privacy, risk, and compliance. He focuses on solving compliance challenges with public sector organizations using Microsoft’s cloud-based strategic solutions. Host, Kevin Craine
Published 04/15/23
Scott Francis, Technology Evangelist from PFU America, discusses the recent branding change between Fujitsu and Ricoh. PFU’s document scanners had previously been offered under the Fujitsu brand name. However, Ricoh bought a majority stake in PFU last fall. As such, beginning in April, PFU America, Inc.’s scanners will now be offered under the Ricoh brand name. Host, Kevin Craine
Published 04/01/23
Paul Magnone discusses the book "Decisions Over Decimals" and how uniting data intelligence with human judgment can lead to better innovation, action and transformation. Paul is Head of Global Strategic Alliances at Google and Co-Faculty Director and Adjunct Professor at Columbia Business School. Listen for three action items you can use today. Host, Kevin Craine
Published 03/15/23
AIIM President and CEO Tori Miller Liu discusses the new strategic direction of AIIM, how the industry is reimagining itself and innovating, and what to expect from the AIIM2023 conference coming up in April in New Orleans. More at AIIM.org. Host, Kevin Craine
Published 03/01/23
Gerd Gigerenzer discusses his book "How to Stay Smart in a Smart World." Gerd is Director Emeritus at the Max Planck Institute for Human Development and an award-winning author. He applies his expertise in behavioral science to the world of smart technology.  Host, Kevin Craine
Published 02/01/23
Harvey Gross, Senior Vice President of Strategic Sales at Crawford Technologies, discusses intelligent document processing, process management and digital transformation. Host, Kevin Craine
Published 01/01/23
Russell Atkins, Sales Director - Service Bureaus at IRIS, discusses technology convergence, consolidation and scaleability. There has been a convergence of factors this year that has accelerated the evolution of intelligent information management. The business of information management is quite different than it was just a couple of years ago. Listen as we explore the factors to consider. Host, Kevin Craine
Published 12/01/22
Tim Brady CEO at Colligo Networks discusses email capture and enterprise content collaboration, and how organizations can begin unlocking significant productivity and cost savings. Host, Kevin Craine
Published 11/01/22
Futurist Ross Dawson discusses his book "Thriving On Overload" and five powers for success in a world of exponential information. Ross is a the Founding Chairman of the Advanced Human Technologies group. He’s worked with brands like Citibank, Coca-Cola, Google, and Walmart, and you’ve seen him in places like ABC TV, the BBC, and the New York Times. How can we make information overload something to capitalize on instead of something that we should avoid? Listen for three action items you can...
Published 10/19/22
Sam Fahmy, CEO at Ripcord, discusses innovations that changing the game in information access and analysis. Ripcord uses robotics and deep machine learning to digitize, organize, and make your data accessible and searchable to accelerate your organizational performance.   Host, Kevin Craine  
Published 10/01/22
Scott Francis,Technology Evangelist at Fujitsu, discusses best practices for scanning and data capture. Learn how Fujitsu scanners compliment cloud and on-premise capabilities and how next-generation solutions offer companies a fast and cost-effective approach to maximizing their content management and collaboration capabilities. Host, Kevin Craine
Published 09/01/22
Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "Automate" and "Unlock" phases. Host, Kevin Craine
Published 08/08/22
AIIM had a recent conversation with Neil Walker and Jennifer Brady from TCG Process to discuss connecting people with business process. With over 6.3 billion smartphone users across the world, it’s no surprise that we’ve become a mobile computing society. TCG just released a mobile app that combines the flexibility and ease of mobile document capture with fully connected intelligent document processing. Host Kevin Craine
Published 08/01/22
Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "scan" and "store" phases. Watch for part three soon. Host, Kevin Craine
Published 07/18/22
Adam Storch discusses new approaches to IIM that organization need today to continue to be successful and compete. Adam is the Chief Solutions Officer at Micro Strategies, an IT services and consulting firm that brings together the right mix of solutions, expertise and resources to drive business results. Listen as we explore techniques and technologies, including RPA and content management, that can make a difference. Host, Kevin Craine
Published 07/01/22
Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock. In this episode we explore the "Identify" phase. Watch for parts two and three soon. Host, Kevin Craine
Published 06/27/22
Annemarie Pucher, CEO of ISIS Papyrus Software, along with Rob Browne, Senior Manager of Project Quality Assurance, explore techniques and strategies for a customer-focused approach to low-code. Listen for applications that make a difference in both internal and external customer satisfaction, and best practices to make the most of a low-code approach to process improvement.
Published 06/01/22