Today’s guest is Robert Wenier, Global Head of Cloud and Infrastructure at AstraZeneca. Robert joins us on the program to explore the complex decisions faced by leaders in legacy industries as they balance infrastructure investments between cloud technologies and end-point storage. How can they align these investments with their business goals while managing the competing forces of performance, risk, and cost? We break down the strategic considerations: ensuring technology delivers the...

Today’s guest is Abhijeet Kumar, Lead Customer Acquisition and Engagement for Digital Business at Amazon. He joins Emerj Senior Editor Matthew DeMello on today’s episode to offer advice to retail leaders striving to enhance the customer experience at their organizations. With AI driving significant changes in how customers interact with brands, what are the biggest challenges product managers face today? We discuss the importance of crafting a compelling value proposition using AI to connect...

Today’s guest is Andrew Rabinovich, Vice President of Machine Learning and AI at Upwork. Andrew joins us on today’s podcast to discuss the evolving role of AI in transforming work marketplaces and expediting hiring workflows. With Upwork’s recent launch of a suite of AI products, including Uma, an AI-powered assistant, the conversation focuses on how these innovations aim to streamline the platform’s core functions and enhance collaboration between clients and freelancers. This episode is...

Today’s guests are George Williams, Head of Small Business at Nationwide Insurance, and Heather Wilson, CEO at CLARA Analytics. Nationwide is an investor in CLARA Analytics, an AI-as-a-service (AIaaS) provider that improves casualty claims outcomes. The pair join Emerj Senior Editor Matthew DeMello on today’s episode to explain the impact of generative AI workflows on Insurance spaces. Later in the episode, both George and Heather share a broader vision for what the insurance landscape will...

Today’s guest is Fabio Raffone, Vice President of Customer Service Operations for Americas at Tetra Pak. Tetra Pak is a Swedish multinational company specializing in food packaging and processing solutions. The company provides a range of offerings, including packaging materials, filling machines, and processing equipment for various products such as dairy, beverages, cheese, ice cream, and prepared foods. Fabio joins Emerj Senior Editor Matthew DeMello on the program today to discuss the...

Today’s guest is Supriya Gupta, General Manager and Vice President of Product at Credit Karma. Credit Karma is a multinational personal finance brand under Intuit that makes products free to consumers and helps them find lenders. Supriya returns to the platform today to dive deep into the evolving landscape of financial services, highlighting the challenges and opportunities facing the industry today. We explore Credit Karma’s journey from its inception as a “born digital” company to its...

Today’s guest is Shardul Vikram, CTO and Head of Data & AI for SAP Industries and Customer Experience. Shardul joins Emerj Senior Editor Matthew DeMello on today’s program to explore the evolving landscape of cloud adoption and storage solutions within the life sciences and financial services industries. A decade has passed since cloud technology burst onto the scene with great promises, yet today, not everything resides “on the cloud.” As the hype around new technologies like AI starts...

Today’s guest is Akash Gupta, CEO and Co-founder of GreyOrange. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. He joins Emerj Senior Editor Matthew DeMello on today’s episode to explore the critical challenges currently facing manufacturing and logistics leaders and why AI is becoming an increasingly vital tool in addressing these obstacles. As global supply chains become more complex...

Today’s guests include two senior executives from Sanofi’s manufacturing division, Head of Data & AI for Manufacturing & Supply Chain Kartik Pant and Head of AI & Data Products, Manufacturing & Supply Shreyas Becker, respectively. The pair join us on today’s podcast to identify disconnects between marketing and supply chain workflows that commonly lead to issues such as stockouts and fulfillment delays. Later, they share insights on building what they describe as an...

Today’s guest is Dr. Raghav Vadhera, Lead Technical Architect for AI/ML Platform & Services at Raytheon Technologies. Dr. Vadhera returns to the program today to talk about a new initiative from the Biden administration in partnership with Raytheon to improve flood prediction capabilities using AI and cutting-edge technologies. Throughout our conversation, Dr. Vadhera explores the capabilities of AI in weather prediction and emergency response systems, including analyzing long-term data,...

Today's guest is Andrei Tadique, Director and Head of Manufacturing Science at Takeda Pharmaceuticals. Andrei joins us on today's podcast to discuss the biggest challenges for Life Sciences leaders in driving logistics and supply chain workflows. In the course of his conversation with Emerj Senior Editor Matthew DeMello, Tadique identifies and explores three key challenges: data integration, process standardization, and talent acquisition and retention. Throughout, he offers leaders...

Today’s guest is Akash Gupta, Co-founder and CEO of GreyOrange. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. In a special series focusing on software development challenges sponsored by Pieces, Akash joins us on today’s program to talk about the challenges faced by AI startups in balancing short-term priorities with their long-term vision. Later, he and Emerj Senior Editor Matthew...

Today’s guest is Brenda Kahl, Senior Director of Service and Support at Illumina. Illumina is a San Diego-based biotechnology company founded in 1998 that develops and markets systems for genetic analysis, serving sequencing, genotyping, gene expression, and proteomics markets in over 155 countries. Brenda joins us on today’s program to pull apart training challenges for field service operations in biotech spaces and the technology infrastructure necessary to build solutions. Throughout the...

Today’s guest is David Thompson, Chief Technology Officer at American Express Global Business Travel. American Express Global Business Travel – better known as Amex GBT and officially known as Global Business Travel Group, Inc. – is a multinational travel management company based in New York City. Employing 18,000 people across over 140 countries, Amex GBT operates independently from American Express, which maintains a minority interest in the company. David joins us on the program today to...

Today’s guest is Jane Chen, Director of Commercial Analytics for Women’s Cancer at Novartis. Jane joins us on the program today to highlight challenges in identifying and segmenting specific patient groups, particularly those with rare or niched diseases. Throughout the episode, she sheds a spotlight on privacy concerns in healthcare data, including blind spots due to HIPAA regulations. Later, she explains the ways healthcare leaders are testing the waters for generative AI applications in...

Today’s guest is Juan Lavista Ferres, Microsoft Chief Data Scientist and Corporate Vice President. Juan joins us on today’s program to talk about his new book AI for Good, which showcases his philosophy in driving AI capabilities toward altruistic and responsible outcomes and the work of his team at the AI for Good labs at Microsoft. Throughout the episode, Juan explains how his team works with multiple organizations to develop AI solutions that align with human values, emphasizing the need...

Today’s guest is Poonam Goyal, Sector Head and Senior eCommerce and Athleisure Analyst at Bloomberg Intelligence. Given post-pandemic retail and logistics trends, athleisure is frequently a ‘canary in the coalmine’ for many cross-sector business challenges. Poonam returns to the program to talk about her reporting on the athleisure space and how her findings reflect more significant retail and eCommerce trends, from supply chains to Nike’s shrinking moat in critical markets. If you’ve enjoyed...

Today’s guest is Dr. Raghav Vadhera, Lead Technical Architect for AI/ML Platform & Services at Raytheon Technologies. Dr. Vadhera joins us on today’s episode to offer business leaders advice on the challenges private-public partnerships face in aligning objectives, regulatory compliance, financial constraints, and cultural differences. Throughout his appearance, Dr. Vadhera offers essential criteria for driving AI adoption in the public sector, such as following evidence-based approaches...

Today’s guest is Joe Meloche, Business Line Manager for Service in North America at Atlas Copco. Joe joins the program to talk about the various challenges facing field service leaders, especially around new equipment obstacles and the multi-decade “brain drain” much of the industry has faced in an ever-changing workforce. Later, he and Emerj Senior Editor Matthew DeMello dive into how service organizations can deploy AI in the form of ‘tribal knowledge’ to best capture expertise and deep...

Today’s guest is Chris Helsel, Senior Vice President of Global Operations and Chief Technology Officer at The Goodyear Tire & Rubber Company. Chris returns to the program to explore use cases in tire intelligence and what they can tell us about the future of driving transportation efficiencies with AI, from maintenance to autonomous vehicles. Later, Chris delves into the strategy behind Goodyear’s investments in seed-to-growth age startups like the rideshare platform Revel and the...

Today’s guest is Prashant Natarajan, Vice President of Strategy and Products at H2O.ai. H2O.ai is a tech company whose platform, the H2O AI Cloud, enables businesses, government entities, nonprofits, and academic institutions to make, operate, and innovate with different AI capabilities like machine learning and AI-enhanced middleware. Prashant joins Emerj CEO and Head of Research Daniel Faggella on today’s episode to discuss the impact generative AI is having on the healthcare industry and...

Today’s guest is Nishtha Jain, Head of Innovation and Digital Technology at Takeda Pharmaceuticals. Her role expands across Global R&D Quality in driving digital and data initiatives from concept to execution, leveraging emerging technologies and design principles. She joins us on the podcast today to talk about the efficiencies that AI can drive in the drug development space and how that benefits the entire value chain in life sciences. If you’ve enjoyed or benefited from some of the...

Today’s guest is Prasanna Dhore, Chief Data Officer at Fiserv and President of Data Commerce Solutions. Prasanna joins us on the program today to discuss credit challenges for those in the “invisible” category, including lack of awareness and information asymmetry, and what AI can do to bring these folks in from the cold. Later in the episode, Prasanna touches on the essentials for predicting creditworthiness using new data sources like cell phone records and rental payments. To discover more...

Today’s guest is Barclay Blair, Senior Managing Director of AI Product Innovation at DLA Piper. DLA Piper. DLA Piper is among the world’s leading law firms, and as you’ll be able to tell from Bennet and Danny’s input today, they have some fascinating use cases at the cutting edge of AI applications in the legal realm. Barclay joins us on the program to help us imagine what the Gen-AI-driven law firm of the future will look like and what law firms and their leadership will need to know to...

Today’s guest is Matt Madrigal, Vice President and General Manager of Merchant Shopping at Google. Matt returns to the program today to talk about data-based solutions for SMB retail challenges surrounding product imagery and translating brick-and-mortar customer experiences to the digital world. Throughout the episode, Matt pulls apart what small businesses will need to take advantage of the growing microservices market as generative AI tools become more commodifiable. If you’ve enjoyed or...