House Manager Brian Gaynair handles the day-to-day operations of the Shubert Theatre, is the primary liasion between the production and the theatre owner, and coordinates between all the front of house departments. His career path started in security and brought him to the Shubert Theatre where he has been house manager since March 1995 during the run of "Crazy For You". Over the years he has handled challenging situations such as emergency evacuations and the First Family's recent visit to "Memphis". Gaynair shares how audiences evolve over the run of a show, and the most interesting part about being a Broadway house manager.