Sometimes, it’s easy to get caught up in being The Boss and forget that you are also a part of your team. In episode 6 of the Beauty Business Strategies Podcast, join us for an insightful conversation about leadership and overcoming adversity with curly hair specialist Yukiko Taylor, owner of OlyCurl in Olympia, WA. Yukiko, winner of the 2021 Team-Based Pay Award for Best Turnaround, shares how a hard lesson in humility and empathy helped her overhaul her salon’s team culture and become the leader her team needed. 0:00 - Introductions 0:48 - How we got here 1:55 - OlyCurl’s turnaround transformation 3:28 - Hiring - Do it right! 4:45 - Time is money 5:42 - Pay well, finish strong 6:41 - …and then COVID happened 8:15 - Finding guidance in unexpected places 9:14 - Never forget where you came from 12:19 - Maintaining your work-life balance 15:44 - Gratitude is golden 19:45 - Integrity - It’s the little things 23:07 - A different approach 24:42 - Embracing growth 27:37 - We all bring something to the table 29:41 - We’re all just trying to do our best - Self-doubt, humility, and trust 34:05 - The gift of failure 36:16 - What does success look like? 37:12 - Closing comments Watch the video version of this episode: https://youtu.be/gW6S5Lizlfw Listen to the audio version of this episode on your favorite podcast platform: https://strategies.com/podcast/ To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, we invite you to schedule a free 60-minute strategy session: Schedule a free 60-minute strategy session: https://bit.ly/3OBHURH Strategies: https://www.strategies.com Salon/Spa Business Coaching: https://strategies.com/memberships/ In-Person Salon/Spa Seminars: https://strategies.com/seminars/ Online Salon/Spa Training: https://strategies.com/upcoming-onlives/ Incubator Seminar: http://go.strategies.com/incubator Podcast: https://strategies.com/podcast/ Instagram: https://www.instagram.com/strategies4biz/ Facebook: https://www.facebook.com/strategies TikTok: https://www.tiktok.com/@strategies4biz The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team and create world-class client experiences. If you liked this episode, hit like, follow or subscribe. And, if you think someone else could benefit from this video, please click the share button. We're sure they'll appreciate it.