EP5: Becoming A True Agile Leader(tm) - Mistakes that Traditional Managers Commonly Make – Their Processes are Bogging them down and they are not open to change!
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Traditional managers are married to their processes. True Agile leaders INSPECT AND ADAPT all processes, always. This Podcast examines what it looks like when front-line employees are forced to torture their customers with outdated and/or over-burdensome processes that do not serve the customer, the employees or the organization as a whole.
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