If you have wondered about a career in community operations, this episode should help you understand what it is, how Tiffany broke into it and how you can too. Tiffany Oda is the COO of Talkbase - a young startup that is building the community CRM for startups. In this episode we talk about: 00:00 Dealing with community layoffs, Community Operations 101 with Tiffany Oda 06:49 Dealing with layoffs 18:44 What Tiffany is up to at different times of the week 25:18 What is Community Ops 39:12 Quickest way into Community Ops 46:13 Learning resources for Community ops 53:44 What should a 20-yr old with no experience do 57:46 Getting a mentor who is invested in you 01:01:29 Building your personal brand --- --- --- Links and Resources: The CommOps Gal (Tiffany’s Blog) - http://www.thecommopsgal.com/ Community OPServations - https://tiffeoda.wixsite.com/commopsgal/community-opservations Talkbase (Community CRM for startups) - https://talkbase.io/ Community Club - https://www.community.club/ CMX Community - https://cmxhub.com/community/ Talkbase Friends - https://talkbase.io/community Cassie Mayes - https://www.linkedin.com/in/cassiemayes/ Jamie Langskov - https://www.linkedin.com/in/jamielangskov/ Andrew Claremont - https://www.linkedin.com/in/andymci/ Erica Kuhl - https://www.linkedin.com/in/ericakuhl/ Brian Oblinger - https://www.linkedin.com/in/brianoblinger/ --- --- --- Thanks for listening! If you have come this far you’ll love other episodes. But you probably don’t have 1 hr every week to listen to all the episodes. That’s why you should sign up for our newsletter. We recently started it to share the key insights from these conversations in a more digestible, readable format. So go to beginnermaps.com to sign up for our weekly newsletter.