Episode 412 features Bill Heuer, co-founder of The Countertop Factory Midwest whose 2011 insights on leadership were shared in episode 411. Bill reveals lessons learned from his time at Procter & Gamble how he and his co-founder, Geoff Gran, collaborate to drive growth and profits for their countertop manufacturing companies, based in Illinois and Arizona.     This present-day conversation— 13 years in the making!—includes further insights on the following topics:   - The value of synchronous flow meetings to manage constraints and seek continuous improvement - The opportunities that led a countertop manufacturer to develop software solutions - The process to innovative with "hot sauce" upsell products - How to generate consistent profits and strong relationships with big box stores, national builders, and large commercial firms     This episode is brought to you by The Simple Sales Pipeline® —the most efficient way to organize and value any construction sales rep's roster of customers and prospects in under 30 minutes once every 30 days. *** If you enjoyed this podcast, please leave a review on Apple Podcasts. Your feedback will help us on our mission to bring the construction community closer together. If you have suggestions for improvements, topics you'd like the show to explore, or have recommendations for future guests, do not hesitate to contact us directly at [email protected].