Episode 12 is all about voice ubiquity! Alex and Russ share their 5 keys to a successful future for voice in the mainstream. The conversation takes surprising turns, and the insight shared gets much more specific into the prevalence of voice as a platform for better conversations with customers...

On this episode, Alex and Russ talk all things banking and finance. They get deep into discussion around the opportunity for conversational AI to create meaningful customer experiences and the role AI both voice and chat can play when building trust and authentic customer relationships.  They...

On this episode Jodi Watson,  veteran CMO and marketing executive joins the conversation to chat with Russ and Alex about the changing demands of customer experience, the ever increasing role of trust in marketing and the ways that authenticity can build community. This chat is  full of great...