Customer interviews
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Description
Another way that you can gather design feedback is by scheduling individual customer interviews. Generally, I like to have a number of structured questions in mind before I start the call and then once you get into the call, it can be more free form. If possible, I’ve found it handy to have someone on […]
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Published 06/01/24
Welcome to better design feedback! This is a free course for designers, engineers, product people. We all know we should solicit feedback. But sometimes it can feel hard. This course came about as I was hanging out with a bunch of designers from Automattic. As we were talking throughout the week...
Published 06/01/24
If I had to boil this course down to a single phrase, it’s: Be curious. As the designer. You don’t just design pretty things. You’re like good scientist, always experimenting and searching for new ideas. You’re like a psychologist, understanding how people think, act, and feel. You’re like an...
Published 05/31/24