In this episode of the BetterTech podcast, host Colin McCarthy speaks with Josh Goode, CIO at Scan Health Plan. Josh discusses how Scan uses technology to support seniors, emphasizing the evolution of their digital capabilities and the acceleration of digital adoption due to COVID-19. He highlights the importance of creating seamless, user-friendly experiences for seniors and supporting caregivers, as well as discussing Scan's data security measures. Josh also shares insights on emerging technologies like generative AI and their potential to enhance senior care, offering advice for organizations on implementing accessible and integrated tech solutions for seniors.