Welcome back to ‘part-two’ of our mini-series ‘How to be Better at Work’ where we delve into the essentials of improving ourselves and our relationships. In this three-part mini-series, Cathal Quinlan and Annette Sloan share 9 brain-friendly, bite-sized insights from world experts in workplace relationships, behavioural science and performance. In this episode we delve into ‘Better We’, focusing on three key areas: trust, feedback, and conflict management. We discuss: How trust is the bedrock of effective teamwork and a lack of trust can lead to reduced effort, productivity and higher turnover rates! Actions to build trust - because when employees feel trusted, they perform better and exceed expectations! How feedback can trigger a fight-or-flight response and how to hijack the brains inbuilt responses to stay in ‘discovery mode’ and avoid shutting down.  Why we love the ‘WRAP’ approach (instead of the sh** sandwich!)  Strategies for navigating conflict by understanding the other person’s perspective and finding common ground. Annette’s step-by-step approach to managing conflict.  We hope these insights empower you to foster a better work environment!  Listeners can access and download sum ups for free to dive deeper and take actionable steps: www.betteratwork.net/newsletter Let’s find out how to be better at work, together!   Get in touch: [email protected] or betteratwork.com.au Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.com.au/contact-us/ See omnystudio.com/listener for privacy information.