In episode 30, we chat with Carol Kauffman about being the best version of yourself in the toughest moments at work and in life. Whether you’re making a split-second decision when your business is hit sideways or finding the ways to stay calm when someone shouts you down in a meeting, how can you be at your best in the most crucial moments? Carol Kauffman is an assistant professor at Harvard Medical School and is ranked number one by leadership coach Marshall Goldsmith. Her book Real Time Leadership: Find Your Winning Moves When The Stakes Are High, was co-written with David Noble and shows you how to navigate crucial leadership moments successfully using their innovative MOVE framework. Carol and I discuss: The super question to ask yourself dozens of times a day.  How to overcome your reflexes using the MOVE Framework  Her top advice for future aspiring leaders Annette Sloan and I sum-up the three biggest takeaways from my conversation with Carol and we answer a listener's question about what to do when your boss doesn’t like you. Tune in to gain insights on rising above our reflexes and being the best version of ourselves whether we’re leading, reaching for patience, or giving feedback.  Get in touch: [email protected] or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net   About Guest Carol is known globally as one of the top leaders in the field of coaching. She has been named the #1 Leadership coach in the world by the Marshall Goldsmith group. Thinkers 50 shortlisted her as one of the top 8 coaches for her contribution as a thought leader and coach. She is on the faculty at Harvard where she is the Founder of the Institute of Coaching. In addition, she supervises an international fleet of leadership coaches and has created a Coach Approach training program with a global footprint. Her book Real Time Leaders: Find Your Winning Moves When The Stakes Are High, was co-written with David Noble. If you want to learn more about Carol and her work, visit carolkauffman.com/  Plus, we talk about Carol’s new book carolkauffman.com/rtl-draft/  Timestamps 1.30 Top of Mind - A current leadership crisis 5.00 Carol Kauffman Interview 7.00 Don’t hold back 11.00 The MOVE Framework 19.24 The three dimensions of great leaders 39:56 Annette’s Sum-Up 45.33 Listener’s Question: Matt’s boss doesn’t like him but he loves his job - what should he do? See omnystudio.com/listener for privacy information.