Strategic Empathy in Leadership with Josine Muurling & Charlotte de Jong Schouwenburg-Mestwerdt
Description
Connect with Josine Muurling:
https://www.linkedin.com/in/josinemuurling
Connect with Charlotte de Jong Schouwenburg-Mestwerdt:
https://www.linkedin.com/in/charlotteschouwenburg
More on Bravely:
https://www.meetbravely.co
Full episode on YouTube ▶️
https://youtu.be/PaXyDUalFL8
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OUTLINE00:00:00 - Intro00:00:24 - New leadership pitfalls00:03:17 - Vulnerability builds trust00:04:54 - Chimpanzees and empathy00:06:07 - Improving empathy00:08:45 - Think friend00:10:08 - Psychological safety00:12:02 - Memorable conversations00:15:09 - Strategic empathy00:17:52 - Soft on the relationship, tough on the content00:19:19 - Active listening skills00:21:32 - Autonomy and ownership pitfalls00:24:42 - Similarity bias and personal approach00:26:07 - Quality, autonomy and risk00:29:47 - Peter principle00:35:05 - Mentor vs. Manager00:36:58 - The "team" in leadership teams00:39:52 - When inspiration works00:41:03 - The responsibility weight of leadership00:43:10 - Your team is your tribe00:46:40 - Authentic leadership00:49:23 - Vulnerability invites vulnerability00:51:06 - Rose of Leary00:53:15 - On a mission to put empathy back in the workspace