Guest Name: Albèrt Jourdan, GRC & CSR Adept, Language: English, Publication date: Oct, 19. 2022 Albèrt is a supply chain security and sustainability expert with over 30 years of experience in various logistics corporations including UPS, DHL, DPD and K+N. His specialties include Governance, Risk & Compliance, Business Process Management, QHSE, Sustainable Transport, and Corporate Sustainability. He's the author of a CSR book for SMEs in which he promotes his own 'get started' model for sustainable business and tries to be entertaining about serious topics. Connect with him on Linkedin here. Some of the questions we asked Albèrt during our conversation: What are your thoughts on the future development of last-mile delivery in the next 5 to 10 years? What actionable steps would you recommend to a business leader to improve sustainability? Albèrt, maybe you could share some stories about how local players particularly what you’ve seen in The Netherlands, How does their sustainable approach works? --- Send in a voice message: https://anchor.fm/bicarasupplychain/message