Description
Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there.
On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sanas AI app and talks to Bloomberg's Saritha Rai about the industry's rapid transition and what it might mean for workers around the world.
Read more: The World's Call Center Capital Is Gripped by AI Fever — and Fear
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China is making steady progress in its quest to dominate key industries of the future, despite years of US tariffs, export controls and sanctions.
On today's Big Take Asia Podcast, host K. Oanh Ha talks to Bloomberg’s Rebecca Choong Wilkins about how the US is struggling to curb Beijing’s...
Published 10/29/24
Started as a battery company in the 1990s in Shenzhen, BYD is now one of the best-selling EV brands in the world. Once mocked by Elon Musk, the company’s startling growth made it a global player and has sparked tariffs in the US and EU.
On today’s Big Take Asia Podcast, host K. Oanh Ha talks to...
Published 10/22/24