In this episode, Ian Eslick, Regional Support Manager at Practice Plan sits down with Ross Martin, a strategic consultant at Hive Business Consultancy, to discuss the essential role of dental specialist accountants and the importance of keeping a tight grip on practice finances. What you’ll hear: Current hot topics affecting dental businesses The challenges of maintaining profitability amidst rising costs The impact of poor customer service on patient retention Practical advice on the importance of prompt inquiry responses and effective management of overhead costs. To find out more visit https://hivebusiness.co.uk/