Episodes
Lucie Simic, Dental business consultant, shares her tips for attracting top talent to your dental practice team.
What you'll hear:
The importance of having the right team members
Recruitment issues and the current dental landscape
Setting the culture and vision for your practice
Optimising your staff environment and facilities
Social media and your website
Understanding your practice personality.
Who should listen:
Practice Managers
Practice Owners.
Published 04/30/24
Joanne Phillpott, Regional Support Manager at Practice Plan is joined by Dr. Vivak Shah, Dentist and Practice Owner and his children Arjun, 12, and Aryan, 10 to talk about their recent charity trip to Mozambique where they provided dental care for thousands of patients.
What you’ll hear:
An overview of the trip and the reasons for going
An example of what a typical day looked like
Stand out moments
How other dentists can get involved.
To find out more information visit...
Published 04/19/24
Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre is joined by Dr Ritesh Aggarwal, Dentist and CEO at Psynergy Mental health to talk about the wellbeing of your associate dentists and share their advice on keeping them happy and engaged.
What you’ll hear:
Getting associates more involved with the wider team
Creating a sense of belonging and open culture
Utilising skills and strengths
Dealing with micromanaging
Clinical autonomy
Associates investing in themselves.
Who should...
Published 04/09/24
In this edition, Iain Stevenson, Wesleyan Financial Services Head of Dental, talks to Steve O’Connor, Associate Director of Christie & Co, a specialist business property adviser to dental professionals.
They discuss Christie & Co’s recently published Business Outlook and what it means for dentists and their business and personal finances.
This podcast is for information only and doesn’t provide either financial or business advice.
You can find out more about Wesleyan at...
Published 04/03/24
Les Jones, Creative Director at Practice Plan is joined by Kevin Rose, Dental business coach at Rose & Co. Kevin shares his philosophy of developing dental practices by emphasising both human touch and digital results.
What you'll hear:
How Rose & Co was established
Building trust with patients, encouraging self-thinking teams, and prioritising patient care over purely clinical outcomes.
The difference their approach has made to the practices they've worked with.
To learn more about...
Published 03/27/24
Hazel Dockery from Practice Plan is joined by Dr Amit Jilka, Practice Owner at Abbey House Dental to talk about his experience running both an NHS and private practice.
What you'll hear:
Amit's journey towards private dentistry
The benefits to patients, team and practice from offering both services
Advice for those contemplating introducing private dentistry into their practice.
Published 03/21/24
Zoe Close, Head of Sales at Practice Plan Group catches up once again with Mike Hesketh, Founder and CEO at Hesketh Healthcare. This time they talk about his dental consultancy work and delve deeper into the system of success that has proven results for the practices he works with.
What you'll hear:
How Mike started his dental consultancy
The systems for success
What sort of practice would benefit from the consultancy
Stand out examples of the difference its made to practices.
To find out...
Published 03/13/24
Hazel Dockery catches up with Gemma Starkey, Social media consultant also known as 'Miss Social'. Gemma shares her hints on how to get started with social media and discusses its impact and relevance for dental practices.
What you'll hear:
Gemmas journey from dental nurse to social media guru
The importance of social media in the current digital age
Having a mix of educational, personal, and relatable content
Using algorithms and different social media platforms to achieve better reach and...
Published 02/27/24
In this latest episode of Bodcast, Fern from Practice Plan catches up with Neil Stephen, CEO of Dengro, to delve deeper into the company's CRM software and how best to utilise reports and data captured.
What you'll hear:
What do the reports on the CRM system tell us?
Where do the best leads come from?
The benefits of having the data for a dental practice
Examples of how practices utilise the data.
Who should listen:
Practice Managers
Practice Owners.
For more details, visit dengro.com and...
Published 02/22/24
In this episode, Monica Pacult talks to Rebecca Johnson, a Specialist Financial Planner at Wesleyan Financial Services.
They cover the importance of business agreements for dentists and how they improve business continuity, resolving disputes and overall planning for the future, as well as touching upon legacy planning and how it impacts the individuals personally.
This podcast is for information only and doesn’t provide either financial or business advice. You can find out more about...
Published 02/14/24
Zoe Close, Head of Sales at Practice Plan Group is joined by Mike Hesketh, Founder and CEO at Hesketh Healthcare, to talk about the rapid growth and sale of his first dental practice and purchase of his second, as well as the four pillars that helped him achieve it.
What you'll hear:
Introduction to Mike
The decision to purchase Exeter dental practice
The four business pillars that helped Mike grow the practice
Stepping away from clinical work
Lessons learnt along the way ...
Published 02/12/24
Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team.
What you'll hear:
How Emilia got into dental nursing and consultancy
Qualities and attributes that make a good dental nurse
How to keep teams happy and motivated
The importance of communication.
About Emilia
Emilia Forrester, a distinguished dental nurse, is fuelled by an unwavering passion for her profession, which has propelled her...
Published 01/26/24
Zoe Close, Head of Sales at Practice Plan catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about menopause, how it affects them and how to support women going through it.
What you'll hear:
Why don't we talk more about the menopause?
Is there a need for both men and women to become more educated about the emotional and physical aspects of the menopause?
What role should work play in supporting women going through the menopause?
How is the menopause...
Published 01/16/24
In this episode, Laura Whyte is joined by Neil Richardson, Regional Manager for Dentists at Wesleyan Financial Services, and Olivia Miller, one of its Specialist Financial Advisers.
They talk about financial planning for young dentists and cover the important topics like income protection, mortgages, savings and retirement planning.
This podcast is for information only and isn’t financial advice. Please note: Specialist Financial Advisers referred to throughout the podcast are part of...
Published 01/05/24
Katrina James, Area Manager at Practice Plan, shares her top tips for your business and things to think about for 2024.
What you’ll hear:
Reflect on the past year
Evaluate what’s gone well/what’s been a challenge
What are your business goals?
Prioritise your team.
Who should listen:
Practice Owners
Practice Managers.
Published 12/29/23
Hazel Dockery at Practice Plan catches up with Mark Topley, CSR and Business coach, to talk about vulnerability in the workplace and the benefits of creating an open culture.
What you’ll hear:
What is vulnerability?
The importance of creating a safe space and an open culture
Communication
Not being afraid to make mistakes or ask for help.
To find out more visit https://marktopley.co.uk/
Published 12/20/23
Nigel Jones, Sales and Marketing Director at Practice Plan Group is joined by Steve O’Connor, Associate Director at Christie & Co, to discuss the key findings from their dental market report 2023.
What you’ll hear:
General overview of 2023
Interest rates and cost of living crisis effects
Groups and corporates
Rising costs for NHS practices vs private
Workforce issues and growth in private practice.
Who should listen:
Practice Owners
Dentists
Practice Managers.
Published 12/11/23
Listen in to our latest podcast with Simon Cosgrove, Dental Specialist Financial Adviser at Wesleyan Financial Services, where we talk about the pros and cons of pension switching and consolidation for dentists.
Bear in mind that the value of investments can go down as well as up and you may get back less than you invest. This podcast is for information only and isn’t financial or legal advice.
Please note: Specialist Financial Advisers referred to throughout the podcast are part of Wesleyan...
Published 12/05/23
Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre is joined by Jo Clarke, Founder and Director of Petros to talk about resilience, being less stressed and getting in the zone for dentistry.
What you’ll hear:
What cortisol is and how it can affect people
What resilience is and how naturally it comes to some of us
How to be more resilient
What rumination is
Benefits of running commentary with patients
Importance of detachment and letting go
Not taking things personally.
For more...
Published 12/04/23
Michelle Hardy, Sales Support Manager at Practice Plan answers some of the common questions and barriers to converting from NHS to private practice.
What you’ll hear:
Barriers including
Losing patients
Reaction from local press
Will team resist change?
What will happen to NHS pension?
Local health board response
Feeling guilty about leaving NHS
"Am I good enough to be a private dentist?"
Who should listen:
Practice owners
Practice managers
Dentists
Published 11/27/23
Next up in our ask the experts series we catch up with Sarah Barnard, Regional Support Manager at Practice Plan, who shares different ways for paying your associate dentists with plan membership income.
What you'll hear:
Importance of finding the right method for your business
Different calculation methods
Pros and cons of each one
Calculator and guides available
Who should listen:
Practice principals
Published 11/09/23
Neil Stephen, CEO of DenGro joins us in this latest podcast to talk about the CRM system specifically designed for dental practices, some of the benefits of using it and how good conversations can lead to conversions.
What you'll hear:
When and why was DenGro started?
How does the system work?
How does this process lead to a good conversation?
What are some of the benefits for a practice?
Who should listen:
Practice Managers
Practice Owners
To find our more visit https://dengro.com/
Published 11/01/23
Michelle Hardy, Sales Support Manager at Practice Plan catches up with Fiona Ellwood BEM, Founder of Dental Mentoring Network to discuss the benefits of mentoring and how to get started.
What you'll hear:
How Fiona first discovered mentoring
What does mentoring mean?
Where's the best place to start
Stand out stories
Who should listen:
All dental professionals
Published 10/18/23
Les Jones, Creative Director at Practice Plan catches up with Hayley Irons, Director at HI Marketing Ltd to discuss the differences and benefits of utilising your dental team to manage your marketing or wether its more efficient to outsource to a marketing agency.
What you'll hear:
How do you decide whether to use a team member or outsource
If you use a team member, is it realistic for them to do it as part of their role, along with other duties, or should it be a standalone role?
If you...
Published 10/06/23
Zoe Close, Head of Sales at Practice Plan, is joined with Andy Acton, Director at Frank Taylor and Associates to talk about the benefits of setting up a squat practice and other things to consider when doing so.
What you'll hear:
The differences of setting up a squat vs buying an existing practice
The benefits
Success rates are we seeing and interest post covid
How to agree finance for a squat practice
How to develop a squat practice
Advice for dentists looking to do so
Who should...
Published 10/01/23