Reintermediation: The new middle men, women, and things - Listen -

Reintermediation: The new middle men, women, and things

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Tom and Katharine discuss our response to the explosion of choice faced by the modern consumer: the return of the intermediary, offering advice, direction and editorial input. Why do we value influencers? What role for AI in the future of our decisions on music, travel and finance? Find out in this episode. Note: the book reference in the episode is Barry Schwartz's 'The Paradox of Choice - Why More is Less' from all the way back in 2004: https://en.wikipedia.org/wiki/The_Paradox_of_Choice

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