The story behind Manchester-based travel company Travel Counsellors and why it might be the company with the best reviews in the UK. Steve Byrne, the long-serving chief executive, explains why customers and staff rate it so highly, why you may not have heard about the company until now, and why it has ambitious plans for the future. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit offtolunch.substack.com Hosted on Acast. See acast.com/privacy for more information.