Centering Customers' Needs in Crises
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Description
Vistage Worldwide has always focused on bringing together CEOs of small to midsize companies to share knowledge and best practices. And with the seismic shifts in the business world caused by the pandemic, its services have never been more needed. However, Vistage Worldwide’s model typically depends on in-person events and networking. CEO Sam Reese and his team had to think on their feet to continue to offer the support and camaraderie that Vistage is known for, without the ability to meet face-to-face. He shares how they pulled it off by placing their members’ needs at the center of every decision.
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