Great franchisees will make Potbelly stronger for 20, 30 or 40 years, CEO and President Bob Wright tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Wright sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how attracting the right franchisees should enable the company to achieve 10% net unit growth this year. He also comments on the Potbelly Digital Kitchen and margin-expansion opportunities and explains what has fueled the...

A record number of restaurant-tech companies could shut their doors for good in 2024, Juan George, co-founder of 858 Partners, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, George sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss difficulties facing companies that make “nice to have” restaurant technology, including raising capital, stalling top-line growth and falling valuations. He also comments on all-in-one solutions and...

Patients taking GLP-1 drugs reduce their snacking and alcohol consumption, but the overall impact on the restaurant industry will be minimal, Allan Hickok, senior advisor at the Boston Consulting Group, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Hickok sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how the drugs are affecting consumer behavior. He also commented on generative AI, loyalty programs and menu pricing. See...

Red Robin Gourmet Burgers’ new flat-top grills make better burgers, improve efficiency and give the chain more menu optionality going forward, CEO and President G.J. Hart tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Hart sits down with BI’s senior restaurant and foodservice analyst Michael Halen to give an update on the chain’s North Star plan, which includes improved food and operations, fewer discounts and new compensation plans for market partners and...

Restaurant CEOs seem pretty confident that sales will hold up just fine as the use of GLP-1 drugs increases, Daniela Sirtori-Cortina, Bloomberg News restaurant reporter, tells BI. In this episode of the Choppin’ It Up podcast, Sirtori-Cortina sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how drugs like Ozempic are forcing chains to consider salads, chicken and smaller portions. She also comments on the popularity of small indulgences amid a consumer...

On the surface it looks like US employment is strong but labor participation is lower than pre-pandemic levels and there are nearly four million part-time workers, many of which have multiple jobs, Vivian Wang, founder and CEO of Landed, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Wang sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how fewer full-time jobs and the gig economy are impacting restaurant hiring and...

Honeygrow keeps G&A tight and is profitable on a net income basis, founder and CEO Justin Rosenberg tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Rosenberg sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss the emerging chain’s strong unit economics and commitment to growing profitably. He also comments on Honeygrow’s development plans, stiff competition for real estate and his reluctance to raise menu prices amid higher...

This will be a year of stealing share because the restaurant industry isn’t going to drive positive traffic, Mark Kuperman, COO of Revenue Management Solutions, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Kuperman sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss why quick-service transactions, particularly at breakfast, are declining. He also commented on national promotions, labor dynamics and dynamic pricing. See...

Blaze Pizza’s new, smaller format stores are half the size of existing units and cost 25-35% less to build, CEO Beto Guajardo tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Guajardo sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss the chain’s US and international development plans and alternative store formats including drive-thrus. He also comments on issues like finding quality real estate, tighter financing for franchisees...

“We see a lot of challenges ahead, especially for the US consumer,” Howard Penney, managing director and consumables analyst at Hedgeye Risk Management, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Penney sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss his near-term outlook for restaurant spending and which companies can thrive in a difficult environment. Spoiler alert -– large, franchise chains can outperform. He also...

The Melt’s turnaround was fueled by input from team members and customers, CEO Ralph Bower tells Bloomberg Intelligence, fueling a 400% jump in average unit volume (AUV) since 2017. In this episode of the Choppin’ It Up podcast, Bower sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss the chain’s approach to hospitality, restaurant development, price hikes and third-party delivery. He also comments on supply chain and permitting issues, as well as the...

Freddy’s Frozen Custard & Steakburgers is highly focused on its franchisees and their returns on investment, President and CEO Chris Dull tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Dull sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how the chain works with its partners to maximize their sales and profitability, boosting store growth. He also comments on the company’s real estate opportunities, technology...

Emotional connection drives consumer decisions and every marketing campaign needs to bring customers on an emotional journey to be successful, Beni Gradwohl, CEO and cofounder of Cognovi Labs, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Gradwohl sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how Cognovi uses its psychology-driven AI to form consumer behavior insights. He commented on recent struggles for Target, Bud...

One-third of private companies in the US have all-male boards of directors and just one in seven of those seats are occupied by a woman, Jocelyn Mangan, CEO and founder of Him for Her, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Mangan sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how her non-profit organization is helping to bridge the gap between opportunities and talented women ready for board service. She also...

The digitally native restaurant could overtake fast casual and become the fastest growing concept in the US, Carl Orsbourn, co-author of the Delivering the Digital Restaurant book series and chief operating officer at Juicer, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Orsbourn sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss dynamic pricing as well as the importance of using data and converting customers to first-party...

First Watch’s one shift, one menu model has given First Watch a hiring and employment advantage, Matt Eisenacher, First Watch’s Senior VP of Brand Strategy and Innovation, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Eisenacher sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss the chain’s strong turnover metrics, unit economics and expansion opportunity. He also comments on the company’s acquisition of franchised...

No company is immune from an “oh-no!” moment, Deborah Nitka, senior manager of cybersecurity and privacy at Cohn Reznick, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Nitka sits down with BI’s Senior Restaurant and Foodservice Analyst Michael Halen to discuss how data security concerns affect consumer behavior and could slow the shift to one-to-one marketing. She also comments on vulnerability points, third-party risk and cybersecurity insurance. See...

If Portillo’s can prove that its iconic and unique menu is accepted outside of its home market of Illinois it may deserve the fattest multiple in the restaurant industry, Michael Osanloo, Portillo’s CEO, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Osanloo sits down with BI’s Senior Restaurant and Foodservice Analyst Michael Halen to discuss the chain’s impressive unit economics and expansion into Arizona, Florida and Texas. He also comments on beef inflation,...

Restaurant success is all about the employees, Fred LeFranc, Results Thru Strategy founder, managing partner and chaos strategist says. In this episode of the Choppin’ It Up podcast, LeFranc sits down with Bloomberg Intelligence Senior Restaurant and Foodservice Analyst Michael Halen to discuss his approach to empowering employees to turn around struggling, mature brands and help emerging ones supercharge their growth. He also comments on the importance of culture, using the right technology...

The market for restaurant mergers and acquisitions is rough seas right now, Mike Gottlieb Managing Director of National Hospitality Advisory at CohnReznick explains to Bloomberg Intelligence. In this podcast episode of Choppin’ It Up, Gottlieb sits down with BI Senior Restaurant and Foodservice Analyst Michael Halen to discuss the headwinds for private equity investors, opportunities for strategic acquirers and what chains can do to prepare themselves for a transaction once the market loosens...

Walk-Ons Sports Bistreaux has avoided staffing issues due to a strong culture that emphasizes team over the individual, CEO Scott Taylor explains to Bloomberg Intelligence. In this podcast episode of Choppin’ It Up, Taylor sits down with BI Senior Restaurant and Foodservice Analyst Michael Halen to talk about the company’s underdog mentality, unique menu, technology upgrades and strong growth plans. The chain of sports bars differentiates itself with scratch cooking and Cajun menu items that...

The collapse of Silicon Valley Bank could make venture debt more expensive and harder to get for restaurant tech startups, Jimmy Frischling and Michael Shatzberg, Managing Partners and Co-Founders of Branded Hospitality Ventures, explain to Bloomberg Intelligence. In this podcast episode of Choppin’ It Up, Frischling and Shatzberg sit down with BI Senior Restaurant and Foodservice Analyst Michael Halen to talk about some cutting-edge restaurant tech startups that aim to eliminate pain points...

Food consistency, superior service and employee training are critical to success in the restaurant market, Marvin Alballi, Chief Operating Officer of Franchise Global Brands and author of “Restaurant Excellence: The Ultimate Guide to Success in the Food and Beverage Industry,” explains to Bloomberg Intelligence. In this podcast episode of Choppin’ It Up, Alballi sits down with BI Senior Restaurant and Foodservice Analyst Michael Halen to talk about running great restaurants. He also comments...

Noah Glass, Founder and CEO at Olo, joins Michael Halen, Senior Restaurant and Foodservice Analyst at Bloomberg Intelligence, to discuss the company’s culture, product suite and growth strategy. Olo’s online ordering and delivery solutions have been invaluable to its restaurant clients and the company continues to innovate to achieve its goal of digitizing every transaction, including in-restaurant and drive-thru occasions. This is a massive opportunity; only 6% of US restaurant transactions...

Joe Kefauver, Founding Partner of Align Public Strategies, joins Michael Halen, Senior Restaurant and Foodservice Analyst at Bloomberg Intelligence, to discuss the US political climate following the mid-term elections. Kefauver explains what a split Congress means for the restaurant industry, gives an update on the FAST Act in California, discusses the progress made by labor unions and outlines what the industry should be lobbying for in 2023. See omnystudio.com/listener for privacy information.