In Part 2 of my interview with Sam Toles of CiviSocial, we discuss keyboard warriors and social media terrorists. I offer up my distinction between the two and urge elected officials to exercise more discernment when evaluating online attacks. We discuss the outsized impact of the minority, whether they are truly engaged and participating in the process, and how spineless elected officials can send demoralizing signals and messages to their staff. Sam also shares a secret tip he uses to differentiate himself from the competition when competing for jobs. If you are a public sector executive or aspire to become one, you should definitely listen for this little nugget in the first half of the episode.  SHOW NOTES: If you are interested in hiring Sam Toles & CiviSocial for social media consulting, you can save 10% between now and December 31st by simply telling him that you are a City Manager Unfiltered listener. CiviSocial website and LinkedIn page Sam Toles' LinkedIn page SUBMIT JOB POSTING: Do you have an executive or senior level vacancy in your organization? Use this form/link to submit your job listing in my weekly newsletter for just $100: https://forms.gle/ceMzWqeLwiRFRAGj9 SUPPORT THE PODCAST: Subscribe to my FREE weekly report of city and county manager resignations, terminations, and retirements (RTRs) at this link: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/ If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms. Joe Turner's LinkedIn Page City Manager Unfiltered YouTube Page - Subscribe Today! Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.