Prateek Gupta is the Head of Engineering at Stashfin, a digital lender that provides personal loans to individuals without credit cards. Prateek is passionate about Stashfin’s mission to provide financial services to people who are not traditionally served by banks. He is facing a number of challenges in delivering this mission, including the need to revamp the company’s technology stack and service architecture and the need to build products that are tailored to the needs of the target market. Notably, Stashfin has earned its stripes as one of LinkedIn’s top startup brands to work for, and Prateek is excited to be part of a team of talented engineers who are committed to making a difference in the lives of their customers. The conversation further explores the dynamic landscape of the Indian market — a very exciting space for startups, developing quickly with support from the Indian government — and the use of AI and new advancements in terms of customer support.