In September last year, we hosted our inaugural Leadership in Hospitality event at our roastery and HQ in Brunswick East. These events are an opportunity for us to bring our community together, and for industry leaders to share their experiences and expertise across a broad range of topics. For this first event, Kai from our HR team lead a panel discussion on Team Development and Culture. We quickly discovered that the questions we asked on the night of the event were just the tip of the iceberg, and that our panelists had so much more to contribute to the conversation than the time allowed! So, we decided to follow up and record a podcast with each of our very special guests – the first one being Market Lane’s very own Jenni Bryant. Since starting with Market Lane in 2010 and becoming a co-owner in 2019, Jenni has been instrumental in establishing a strong and positive culture, which has continued to flourish as Market Lane has grown to eight coffee shops throughout Melbourne, a thriving e-commerce platform, and a flourishing wholesale community. In this podcast, Jenni discusses Market Lane’s approach to fostering a robust and positive workplace culture, what it means to be a people-focused business, and how Market Lane has scaled their HR department over the years as the team has grown.