In late 2022, in between opening our new Queen St and Sydney Rd shops, Market Lane co-owner Jason recorded a series of three podcast conversations to share some of his experiences and tips on things to consider when opening your own coffee shop. In Part 3 – the final episode in this series – Jason sits down with Einar, our retail training manager, to talk about menus, merchandise, and marketing and building a regular customer base, as well as important things to consider when hiring team members for a new business. Have some questions? You can get in touch with Christian and Tyson from our Wholesale & Partnerships team at [email protected]