Family Business Mediation Audio No 47. Emotional Trauma.
Description
50 Common Causes of Family Business Conflict ... and how to deal with them.
Family Business Mediation Video No 47. Emotional Trauma.
By Jon Kenfield. Solutionist & Family Business Mediator.
• Psychology is the science of understanding how people think, feel, behave and learn.
• I’m not a psychologist - other than at the “chicken soup” end of the scale - however, more than 20 years spent working with denizens of business families provides many opportunities to observe how people do actually think, feel, behave and learn - and the consequences for themselves, their families and friends, and the people they work with.
• Personal emotional trauma sits quite high amongst serious causes of conflict in those business families.
• Sometimes causes were accidental:- unforeseen and uncontrollable events, such as a home or car accidents.
• Sometimes economic or political - recession, depression, or war.
• Sometimes environmental - fire, flood, famine, drought, pestilence.
• Sometimes domestic - violent or abusive homes; absent, broken, inadequate or misguided parenting; lack of emotional intelligence or support.
• All causes create trauma. All trauma can lead to disruptive behaviours and dysfunctional relationships and, while these can be countenanced in a family they don’t go down well in business.
Solution
• The first and by far the most important response is: take courage and be honest. If a family member’s emotional trauma is causing bad behaviours, somebody has to own the problem and help to create a solution - the damaged individual almost certainly can’t do it alone.
• Don’t hide reality due to personal guilt, embarrassment, or excess of protectionism - that only reinforces bad behaviours and eventually leads to explosion or implosion.
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