App delivery has become a major factor in the adoption of multi-cloud strategies and as a key enabler in gaining competitive advantage. In fact, 88% of executives believe that improving their application portfolio directly influences the experience they can offer to their customers. Scott McKinnon returns, with regulars Nick Cross and Ralf Gegg come for a final time in this series to ponder the importance of apps as part of a broader business strategy, how to keep them secure and why we need a new access model to fully exploit them.