Written by Ryan Mullenix and Andrea Vanecko & Narrated By==by Gayle Crew. A long-known fact, people are the most expensive component of running a business. How they show up is critical to both top and bottom line. Disengaged employees, in fact, result in $7.8 trillion in lost revenue, globally. Just 40 percent of pre-pandemic workers are returning to the office while creative teams are emerging as differentiators.