In This Episode You Will Learn About:  How to stop controlling conflicts & start collaborating on them The key to listening  Why you have to do this 15 second exercise before every hard conversation How making connections leads to happiness Resources: Website: www.charlesduhigg.com Read Supercommunicator: How to Unlock the Secret Language of Connection Listen to How to! Email [email protected]  Facebook, Instagram & LinkedIn: @Charles Duhigg Twitter: @cduhigg Go to ro.co/confidence, and pay just $99 for your first month, then $145 a month after that. Sign up for a one-dollar-per-month trial period at shopify.com/monahan Kajabi is offering a free 30-day trial to start your business if you go to Kajabi.com/confidence Get your KPI Checklist, absolutely free, at NetSuite.com/MONAHAN.  Want to do more and spend less like Uber, 8x8, and Databricks Mosaic? Take a free test drive of OCI at oracle.com/MONAHAN. Get 15% off your first order on www.jennikayne.com when you use code CONFIDENCE15 at checkout. Call my digital clone at 201-897-2553!  Visit heathermonahan.com Reach out to me on Instagram & LinkedIn Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com  Show Notes:  Have you ever gone into a hard conversation and seen communication completely break down? What is the best way to get on the same page with someone? How do we get our point across or simply support someone going through a tough time? Thankfully, good communication doesn’t have to be a guessing game! To share all of his best strategies with us, we have Charles Duhigg, Pulitzer Prize-winning investigative journalist and acclaimed author of "The Power of Habit" and brand new book, “Supercommunicator: How to Unlock the Secret Language of Connection”. Let’s be done with boring small talk and miscommunication! Together we can start building connections instead. If You Liked This Episode You Might Also Like These Episodes: #314: How To Go From Intimidated To EMPOWERED with Heather! #358: The Key To Turning Tragedy Into Triumph With Heather! #313: Listener Favorite: Get UNSTUCK From Your Negative Thoughts with Trish Blackwell Top-Ranked Podcast Host & Confidence Coach