Airbnb ft. Brian Chesky - Battling a copycat clone and rebuilding user trust to revolutionize travel
Description
As Airbnb took off in the early 2010s, Brian Chesky remembers worrying, “this is just one accident away from being a dead idea.” That accident finally came in 2011 when a host’s apartment was ransacked. It set off a period of soul searching that became a turning point—the company’s efforts to rebuild trust led it to becoming the global behemoth it is today. In this episode, Brian reveals how this crisis shaped his thinking, and how the lessons would apply to the company’s next defining moments, including a pandemic that shut down global travel.
Host: Roelof Botha, Managing Partner of Sequoia Capital
Featuring: Brian Chesky, Ellie Mertz, Alfred Lin
Transcript: https://www.sequoiacap.com/podcast/crucible-moments-airbnb/
Learn more about your ad choices. Visit podcastchoices.com/adchoices
Founder Matthew Rabinowitz opens up about the intensely personal journey that set him on a course to revolutionizing healthcare. A PhD in electrical engineering, he had no background in genetics or biology, but after his sister had a baby with Down syndrome that hadn’t been detected and...
Published 11/21/24
Tony Xu and Miki Kuusi share insights from building two of the world's most successful delivery platforms—DoorDash and Wolt—which merged in 2022 to create an $80B GOV business operating in 32 countries. In this candid conversation with Sequoia's Alfred Lin live at a Sequoia event in Europe, they...
Published 11/14/24