This episode features an interview with Greg Sexton, Chief Operating Officer at Century 21 Real Estate LLC. Greg has been with Anywhere Real Estate, Century 21’s parent company, for over a decade and has received numerous awards for his leadership. As COO, Greg leads both domestic and international operations including tech tools and apps, learning, and he oversees the field servicing staff. In this episode, Greg talks about the best-in-class tech tools Century 21 offers to employees, how to maintain the integrity of your brand, and having a game plan ready so your team knows exactly what to do in any challenging situation.