This episode features an interview with Alan Winters, Chief People Officer and Chief Diversity Officer at Teleperformance Group, the worldwide leader in outsourced omnichannel customer experience management. Alan is responsible for HR, learning and development, and talent acquisition at Teleperformance Group, which has over 420,000 employees across 88 countries around the world. Alan was born to lead a truly global and diverse company, having lived and traveled around the world with his family growing up. In this episode, Alan talks about trying out new technologies like the Metaverse, what it takes to be a certified Great Place to Work, and how hiring a diverse workforce benefits your bottom line.