Crap Customer Service in Crypto? Rob LoCascio is doing something about it! #168
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LivePerson, the AI chatbot, has been around for over 25 years, and the man and visionary behind it, Rob LoCascio, is now taking this vision and embedding it into his new project, BellaLoves.Me, a bank that loves its customers and shows it by giving great customer service. In this episode we talk about what the people want, and what they want is excellent customer service and not to get screwed, especially when it comes to losing their money, or worse, their entire life savings or investments.
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