Description
According to a recent Statista report, the economic impact of 5G on the U.S. gross domestic product will hit $484 billion by the year 2030. 5G is faster, more reliable, has more capacity and less latency than the previous 4G wireless technology — and has the capability of completely changing how brands and consumers will think about the internet in the future.
But what exactly is 5G, how does it work and what type of impact will it have on gaming, shopping, business and customer experience?
Frank Boulben, the chief revenue officer of Verizon Consumer Group, has watched as each new wireless generation has come into being, and he caught up with CX Decoded to help us drill down how 5G might be used in consumer and B2B cases.
In this episode of CX Decoded, host Dom Nicastro, editor-in-chief of CMSWire, dives into the future of AI in customer service with insights from three leading experts in the field. This episode brings together discussions from two separate CMSWire TV "Beyond the Call" interviews, featuring Barry...
Published 10/30/24
In this episode of CX Decoded, Dom Nicastro and Michelle Hawley of CMSWire discuss the evolving roles of chief marketing officers (CMOs) with insights from CMOs Gurdeep Dhillon of Contentstack and Kathie Johnson of Sitecore.
Published 10/01/24