Ep270: What Are the Key Components of an Effective Board & C-Suite Cyber Crisis Communication Plan? (2024.07.11)
Description
According to a recent study by the National Institute of Standards and Technology (NIST), organizations with a well-defined crisis communication plan can reduce the impact of a cyber incident by up to 35%. So, what are the key components of an effective crisis communication plan?
Join us on CyberBoardCast™ with Andrzej Cetnarski for Episode 270 where we delve into the essential components of an effective crisis communication plan.
🔑 Key Strategies:
Identify key stakeholders and communication channels to ensure the right messages reach the right people at the right time.
Craft clear, concise, and consistent messaging to prevent misinformation and maintain trust.
Establish a crisis communication chain of command defining who communicates what information, to whom, and when.
The Chief Communication Officer (CCO) and Chief Business Development Officer (CBDO) manage communication protocols and channels.
Involve the Board’s Finance and Risk Committees in communication planning to ensure accuracy and risk mitigation.
📅 On the next episode of CyberBoardCast™, we’ll discuss how Boards and Executives can manage communication during a cyber incident.
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