Ep274: How Can Your Board and Executives Foster Continuous Improvement in Crisis Communication? (2024.07.15)
Description
According to insights from Threat Intelligence and Synoptek, thorough post-incident reviews and learning from past cyber incidents are crucial for improving incident response strategies and overall cybersecurity posture. These practices enhance organizational resilience and preparedness for future incidents. So, how can Boards and Executives foster continuous improvement in crisis communication?
Join us on CyberBoardCast™ with Andrzej Cetnarski for Episode 274 where we discuss strategies for continuous improvement in crisis communication to help Boards and Executives ensure effective response and recovery.
🔑 Key Strategies:
1. Conduct post-incident reviews to identify improvement areas and integrate these lessons into your crisis communication plan.
2. Regularly review and update communication protocols, and conduct simulations to test their effectiveness.
3. Foster a mindset of readiness and adaptability, encouraging feedback from all levels of the organization.
4. The Board Chair should lead continuous improvement efforts, with Audit, Cyber, and Risk Committees overseeing specific areas of the communication plan.
5. The CHRO should manage ongoing training programs, the COO should ensure operational continuity by integrating improvements into business processes, and the CBDO should align communication strategies with business objectives.
📅 In tomorrow's episode of CyberBoardCast™ we’ll explore the role of external partners in crisis communication.
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