Ep275: How Can Your Board and Executives Leverage External Partners for Effective Crisis Communication? (2024.07.16)
Description
Engaging external partners effectively can enhance your organization’s crisis communication and cyber resilience. So, what role do external partners play in crisis communication, and how can your Board and Executives leverage these relationships?
Join us on CyberBoardCast™ with Andrzej Cetnarski for Episode 275, where we explore the critical role of external partners in crisis communication.
🔑 Key Areas:
1. Engaging External Experts and Advisors: Develop relationships with cybersecurity consultants, legal advisors, and communication specialists before a crisis occurs.
2. Collaboration with Law Enforcement and Regulatory Bodies: Establish protocols for communicating with these entities, involving your Chief Legal Officer and Chief Information Security Officer.
3. Managing Media Relations and Public Perception: Lead media relations with the Chief Communication Officer, working with PR firms to craft and disseminate messages.
4. Roles and Responsibilities:
o Chief Legal Officer (CLO): Manages legal compliance and coordinates with regulatory bodies.
o Chief Communication Officer (CCO): Oversees all communication efforts, including media relations and public statements.
5. Engagement Strategies:
o Pre-incident Preparation: Identify and engage key external partners before a crisis.
o During a Crisis: Activate pre-established communication protocols with external partners.
o Post-incident Review: Involve external partners in reviews to gain insights and improve future responses.
📅 On tomorrow's episode of CyberBoardCast™, we’ll explore how your Board and Executives can ensure effective crisis communication training.
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