When you're up to your eyes in it on show day a friendly tour manager can save your mood but an aggressive tour manager can ruin it.But what is a tour manager, why are they so important to bands and why do their roles and attitudes vary so wildly?Gav and James do their level best to describe the role before sharing their experiences of dealing with the good, the bad and the downright ridiculous sides of the hard-grafting TM.And what the f**k are ginger shots? We go again, every Thursday ...