Peering Over the Edge of Death (with Jon McNeill)
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Behind the headlines, Jon McNeill has been a key operator and board member across many of the companies that you read about. He was the president of Tesla. Then, in February 2018, he left to take the role of chief operating officer at ride sharing company Lyft. At Tesla, he worked desperately to get the company to sell enough cars to hit Tesla’s sales targets. With the rest of the executive team, he said, “We were arm and arm to do the impossible.” This episode of Newcomer is brought to you by Vanta Security is no longer a cost center — it’s a strategic growth engine that sets your business apart. That means it’s more important than ever to prove you handle customer data with the utmost integrity. But demonstrating your security and compliance can be time-consuming, tedious, and expensive. Until you use Vanta. Vanta’s enterprise-ready Trust Management Platform empowers you to: * Centralize and scale your security program * Automate compliance for the most sought-after frameworks, including SOC 2, ISO 27001, and GDPR * Earn and maintain the trust of customers and vendors alike With Vanta, you can save up to 400 hours and 85% of costs. Win more deals and enable growth quickly, easily, and without breaking the bank. For a limited time, Newcomer listeners get $1,000 off Vanta. Go to vanta.com/newcomer to get started. “For more than two years we operated the company and we just had a quarter’s worth of cash,” McNeill said, recalling a period that Elon Musk has said put the company on the brink of bankruptcy. Tesla was manufacturing vehicles out of tents. “For sure, bankruptcy was a reality,” McNeill said. “When you’re peering over the edge of death, creativity starts to happen in really unique ways.” After Tesla, McNeill helped take Lyft public. But his tenure at the company lasted less than two years. His vision conflicted with the ride sharing company’s founders. Today, McNeill sits on the board of General Motors, CrossFit, and Lululemon — to name a few. In 2020, he helped found the hatch studio DVx Ventures, which has spun up seven startups so far. I brought McNeill on the podcast because I wanted to know whether the high-cash burn, blitzscaling model embraced by ride sharing companies like Lyft could survive in the new normal with non-zero interest rates and falling tech stocks. “I think blitzscaling is appropriate when interest rates are zero, when capital is free,” McNeill told me. “If people are going to hand you free capital — then you make different decisions and there was an era,” he said, “where capital was free.” But McNeill argued the bliztscaling playbook isn’t going to work anymore. “You could go out to burn capital to acquire customers in a business that didn’t have its economics figured out yet. And ride share was a good example of that. And you could burn through a lot of investor capital because basically every time you raised it didn’t cost you much in terms of valuation.” But McNeill told me, “When interest rates are non-zero, I don’t think blitzscaling is appropriate because you can’t afford the cost of capital.” I asked him, “Can companies escape blitzscaling?” “Yeah, they can but they have to have super talented leadership to do it.” He pointed to his old rival Dara Khosrowshahi as one such leader. Find the Podcast Get full access to Newcomer at www.newcomer.co/subscribe
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