In this episode, we’re hearing from Hesitant in Honolulu. Our letter today deals with a sensitive subject between two community members and the question of whether to take a proactive approach or not to try to control the potential conflict. To better help Hesitant in Honolulu, I invited Carrie Melissa Jones as my guest expert. She is an award-winning community builder, author, social scientist, and consultant who has worked with large enterprises, foundations, non-profits, and leading brands like Discord, Nike, Google, Microsoft, and Airbnb. So, she definitely has the experience and the hard-earned wisdom for the job. So, tune in for practical ways to stay ahead of any potential conflict, a new way of thinking about competition and community. In this episode: (03:27) Drama at dinner (07:03) Clear is kind and the permission to trust your intuition (11:49) The communitea: Hesitant in Honolulu’s letter (13:51) How to proactively approach potential conflict in your community (19:51) Community mantras (22:12) Revisiting and reassessing your community values (25:42) Competition or community? (32:41 ) Proactively having the hard conversation (35:31) Building community is work worth doing Expect: Community management strategies to prevent conflict. Resources Mentioned: 📖 Carrie’s book: Building Brand Communities: How Organizations Succeed by Creating Belonging. ❤️ Sign up for Heartbeat. Bri’s recommended all-in-one community platform. 💛 Join Ember. The place for go-getter community creators building community-powered businesses. Noteworthy quotes: “When people stop making progress in a community, that is when engagement stalls. And similarly with you as a leader, if you as a leader stop making progress with the community, then interest often wanes, progress stalls, engagement drops.“ - Carrie Melissa Jones Carrie Melissa Jones 🖥️ Website 📱 Linkedin Bri Leever 🖥️ Website 📩 Newsletter 📹 Youtube 📱 Linkedin And before you go… 💜 Leave a review on Apple Podcasts 💚 Leave a review on Spotify That helps the podcast more than you know and I deeply appreciate it. 🙏 Want your story to be next? Submit an anonymous letter about your community conundrum, fiasco, drama, or other dilemma here. *Dear Bri is produced by Ideablossoms. Hosted by Ausha. See ausha.co/privacy-policy for more information.