This episode of Decisions That Matter features an in-depth interview with IT Software & IT Service procurement expert, James Crenshaw.  James has been with the District of Columbia, Office of Contracts since 2019, where he joined after 4+ years with the City of Atlanta in Georgia. He also serves as the Vice-President of NIGP's Washington, DC Chapter.  On this episode, you will hear James discuss the 4 Key Elements of Complex Software Procurements: Partnering with program office as early as possible Building a strategic scope Period of performance Demos and customer interviews This podcast is brought to you by Procurated, the first supplier evaluation and vendor management platform created exclusively for public sector purchasers. If you have a supplier that you love, or one that you want to warn other purchases about, you can write a review in 90 seconds at www.Procurated.com/review.