Episodes
Greg Masterson is the owner of Masterson's Car Care.
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Published 05/19/24
Social media is revolutionizing the way we do business from marketing to analytics. There is a reason why companies are paying big bucks to social media influencers to grow their brands, and if you're not getting in on it you're missing out.
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Published 05/16/24
I closed out the Jescar/Angelwax training event by sitting down with Tommy Davis from Angel wax and Eron Knox from Jescar. I wanted to see what they thought of the joint training and what parts of it they enjoyed. Rick Ven Der Lee chimes in with his take also.
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Published 05/12/24
Have you ever wonder what it was like to attend a training from Eron Knox? Well, too bad because in this episode you'll hear first hand from some attendees on what it was like along with some audio from the class.
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www.detailedimage.com use code dsp15 to save 15%off your order.
...
Published 05/09/24
With so much toxicity in our industry I decided to talk about the benefits of building people up vs. tearing them down. How do our words and actions shape the environment around us and how negativity breeds negativity. We should all be supporting each other since we're all in the same boat, but yet we seem to always be firing the cannons at each other. So think about the things you say or how you actions can affect someone before the next time you act out towards your fellow peer.
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Published 04/30/24
In this episode we continue diving into the thought provoking topic: the acquisition of professional detail studios by big chain conglomerates.
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www.detailedimage.com use code dsp15 to save 15%off your order.
www.detailedimage.com/wholesole for whole sale...
Published 04/25/24
In this episode we're diving into a thought provoking topic: the acquisition of professional detail studios by big chain conglomerates.
Support this show and follow us on Facebook: @thedetailsolutionspodcast and @thedetailsolutionspodcastdiscussiongroup or on instagram: @detailsolutionspodcast and YouTube: @thedetailsolutionspodcast1
www.detailedimage.com use code dsp15 to save 15%off your order. www.detailedimage.com/wholesole for whole sale...
Published 04/23/24
Will Boston is a detailer from Bruce Mines, Ontario Canada.
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www.detailedimage.com use code dsp15 to save 15%off your order. www.detailedimage.com/wholesole for whole sale accounts.
www.flexpowertools.com
www.autofiber.com use code DSP for 10% off your purchase. For Towel of the Month...
Published 04/21/24
Every now and again I see people do or say things online that I think is terrible for customer service. This brief episode will cover some Do's and Don'ts of delivering exceptional customer service.
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www.detailedimage.com use code dsp15 to save 15%off your order....
Published 04/17/24
Brain Gitzen is the owner of Summer Breeze Ceramic Coating & Mobile Detailing in Beaufort, South Carolina
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Published 04/14/24
Cam Scorey suggested that I talk to Brett Partridge since he's another Aussie detailer. Meeting Brett for the first time he told me of starting detailing as a side Hussle. His 9-5 was working in the mines in Australia and when word came around of layoffs, Brett decided to make the jump to detailing full time. 4yrs later and he hasn't looked back staying booked out Brett eventually hired a worker to help him keep up. Brett is in a small town but is lucky enough to have clients coming from as...
Published 04/07/24
I received a message on Instagram from Mckenna over at Lithium Auto Care saying that they enjoyed the podcast. We got to talking and I extended an offer for Bill Crawley the company's CEO to come on and do a product spotlight. Lithium is a car care company based out of Utah and their products are proudly made in the USA. They make everything you need to maintain and protect your vehicles exterior and interior. Some of their best sellers are their interior line of leather cleaners and...
Published 04/04/24
Matthew Goode started working on cars at an early age in his dad's body shop. He helped his dad with different tasks from sanding to painting and even detailing. Eventually Matthew's wife told him to make the jump and start his own detail shop, so with no money Matthew made a difficult decision. Overcoming a sever leg injury that to this day bothers him and is so bad he'll one day have to remove it; Matthew has grown his detail business. Matthew has gotten to the point where he can pretty...
Published 03/31/24
Nate Mcclain started working on cars with his dad when he was 5. Eventually when he turned 15 and bought his first car he took pride in cleaning it. This like a lot of us leads to washing friends and family members cars for some side cash. Nate dabbled a little in the Ag machinery market before finding a love for doing Marine crafts. We dove into a little about the pros and cons of working by yourself vs. hiring staff. Nate and I also talk about where we see ourselves in the...
Published 03/24/24
Every now and then I am asked "How do you go about hiring and training people to help grow your business?" I'm always the worst person to ask because while I have hired and trained A LOT of people for the car wash, I don't plan on doing for my business. Well that's where Mike Turner steps in. He pitched this idea to me and as he has the experience I thought it'd be great to have him on and discuss it.
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Published 03/21/24
It seems like with everything else in the detail industry that the training market is becoming over saturated. Obviously you have the respected training brands, then there's the detailers no one's ever heard of doing trainings and the guys that are out of touch and their training techniques might not apply anymore. So what's a detailer whose looking to better their skill set do with all the options that are out there? Kyle Kamas joins me to discuss this and give some feedback on what...
Published 03/14/24
Grant Menard is someone I've been surprised we've never met. We know a lot of the same people and have been to a the same events, but never have crossed paths. I was excited to finally have him on the show and to get to finally meet him. Grant started detailing in his garage as a part time gig during school. After graduating Penn St. he went into the Pharma industry and there he learned the importance of networking. At a seminar in San Francisco he realized it really wasn't what he wanted...
Published 03/10/24
Ken Mercer is El Presidente of Starke yacht Care. Their #1 objective is to deliver high-quality, marine-grade surface technology products to yacht owners and detail professionals. Starke has a revolutionary line of boat detailing products that exceed industry standards. From compounds and polishes to coatings and sealants Starke Yacht Care has something for your luxury marine detailing needs.
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Published 03/07/24
It's been a while since Esme was last on and I never knew the audio quality was so bad. I reached out to her every so often asking her to come back on and she always said "Yes", but scheduling was tough. Well we finally worked it out and now she's back and talks about her detailing journey. She retells how she got into detailing working for a shop for the first 4 years. Then how her dream job of working for Angelwax was crushed by covid19. Why she finally got her own studio, but still...
Published 03/03/24
John Hogg suggested an idea to me about the ideas behind product development and dismissal of the smoke and mirrors side of the industry. So I invited John to talk about how he goes about developing products for Angelwax. I also talk to John about the "smoke and mirrors" side of the industry and being a chemist how he can see through the smoke.
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Published 02/29/24
Angela Gilham started her detail career in the body shop and after some time away for school, took a job as a boat detailer. After working for a few people she realized she could do it on her own and made the leap to starting her own business. Angela has made a name for her self in her field and has worked on many boats ranging from 40+ footers to 180 foot yachts. Angela got into the ppf side of detailing boats and now adds extra protection for all her clients vessels.
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Published 02/25/24
Jerry Grant was a Master Plumber when he started detailing parttime for some extra Christmas cash. After a few months of booking his nights and weekends, he decided to make the jump to fulltime. With the support of his family and friends Jerry dove headfirst into detailing and learning wherever he could. He attended a Detailing Success 1 day extreme training and saw what the could do for his business. Jerry made the decision to do Renny Doyle's 5 day training and he hasn't looked back...
Published 02/18/24
Jonathan Michael Monson may seem like he's come out of nowhere, but the truth is he worked hard to grow his business. After a nagging back injury Jonathan had to start scaling his business adding help to get jobs done. With adding help meant he needed more jobs to cover an employee. So, he dove back into his old marketing habits from when he was a GM for a tire chain. Placing the right ads on social media, Jonathan saw new way to market his business. Making "How to" videos and showing what...
Published 02/11/24
I see a lot of people in the detail industry talking about being "Mentors" or offering their services to mentor new or up and coming detailers. The problem I have with this is what makes them qualified to mentor someone who's starting out or looking for advice? I've had people before ask me to help them and my reply is usually "No" not because I don't want to, but because I'm a trainwreck too. That's why building a mentorship network is important to me. Not only do I surround myself with...
Published 02/08/24
I've a few ideas for episode topics revolving around ceramic coatings for a while now, so I decided to lump them into one episode. Mike Cardenas co-founder of Aquatek Coatings and Rain Albertson lead trainer with Angelwax helps us through the weird musings of ceramic coatings. I've always been curious about the coating cults and how some detailers will just blindly follow and do whatever a coating company will say. Some detailers will just regurgitate any and all info feed to them without...
Published 01/25/24