In the past 20 years, DWG has completed more than 700 benchmarks – both of intranet and digital workplaces – in each case providing insights for organizations to wanting to take the next step in achieving their ambitions.  In this episode of Digital Workplace Impact, DWG’s benchmarking architect and lead benchmarking evaluator, Chris Tubb, helps to uncover the mysteries of all things benchmarking. What’s the DWG model? How does it work? How is it different from the Digital Workplace of the...

That red carpet moment is nearly upon us as the Digital Workplace of the Year Awards team prepares for another season of sparkling entries. In this episode of Digital Workplace Impact, host and DWG’s Chief Executive Officer, Nancy Goebel, meets with two of the behind-the-scenes heroes who team up to deliver the Awards, and hears more about all that goes into celebrating and learning from the industry’s best of the best.   Chair of the Awards is Elizabeth Marsh, DWG’s Director of Research,...

Creating digital accessibility is a responsibility and an opportunity all at once.  In this episode of Digital Workplace Impact, host Nancy Goebel is once again joined by the insightful and astute Shimrit Janes, DWG’s Director of Knowledge. Together, they examine the importance of prioritizing digital accessibility, the subject of Shimrit’s final chapter in the new DWG three-part research series, The inclusive digital workplace.  The discussion journeys through understanding disabilities and...

Digital inclusivity is a way of working, a culture through which the digital workplace is intentionally made welcoming to everyone – but how can you successfully create this?   In this episode of Digital Workplace Impact, Shimrit Janes, DWG’s Director of Knowledge, shares her latest insights from The inclusive digital workplace: Part 1 – Nurturing digital inclusivity. This recent report, the first in a three-part DWG research series, is available online.    Host Nancy Goebel explores what...

In this latest episode of Digital Workplace Impact, you can meet Stacie Barrett, Director of Internal Communications at Domino's, the world’s largest pizza company.   An exceptional digital workplace practitioner, Stacie is responsible for digital and in-person communication to Domino’s franchisees and corporate team members globally. Within minutes, you will see just why OFC named Stacie a ‘Rockstar of Culture and Communication’.   Stacie specializes in integrating messages from all areas of...

As DWG’s latest member research report is published, Research Author and Lead Strategy Consultant, Kevin Olp, drops into the Digital Workplace Impact studio to unbox his findings on the evolution of enterprise social networks (ESNs).    In Intranet 2.0 and enterprise social networks: How they've changed the way we work, Kevin examines how ESNs have been adopted (or not) by organizations, considers the extent to which they’ve changed how we work, and explores how they’ve evolved over the last...

What happens when two DWG CEOs – past and present – sit down together in the DWI studio? A conversation that sparkles with insights to tempt digital workplace pioneers and practitioners everywhere.  Known as an inspirational and unconventional leader, as well as an industry visionary, Paul Miller founded DWG more than 20 years ago, never wanting to head up a ‘normal’ company but going on to steer the team from strength to strength. Paul passed on the CEO leadership baton at the end of 2022 to...

2022 brought more twists and turns. It was a year of economic change, of hybrid tugs of war, quiet quitting and the continuing great resignation. So, what’s next and what could this mean for those leading and shaping the digital workplace? Since 2014, DWG leaders have reflected each year on what’s come to pass and then looked ahead at key trends. With an average 70% success rate of predictions turning into reality, DWG’s annual forward look has become a north star to help guide and inform the...

With 2022 nearly at a close, it is the perfect time to unwrap DWG's top ten podcasts of the year.   In this episode, host Nancy Goebel takes us through her top choice of 2022 Digital Workplace Impact podcasts, revisiting fascinating and advice-laden discussions. These rich conversations with industry thought leaders and practitioners provide a window into the challenges they face, the ideas they are exploring and the strides they are making to push the digital workplace to new...

Start today, make progress every day and ask questions! As a leader in the evolving territory of digital inclusion, our latest guest in the Digital Workplace Impact studio invites listeners to challenge mindsets and lead by example in their own organizations.  Alyson Hudson, CIO of Enterprise Workforce Solutions at Prudential Financial, joins Nancy Goebel for a focused and open conversation – one that encourages you to look at digital inclusion through a different lens.  Believing that you...

How can all that’s on offer in the enterprise social arena be best used to help connect and scale conversations in today’s hybrid workplace?   Demystifying Yammer, Microsoft Viva Engage and more is at the core of this latest episode of Digital Workplace Impact. Host Nancy Goebel is joined by expert advisor, James Tyer, a customer engagement leader at Microsoft and co-author of Social By Design: How to create and scale a collaborative company.  In this absorbing conversation, James takes...

Awards are about telling a story – and you're never done when it comes to digital workplace transformation!    This episode of Digital Workplace Impact not only celebrates and reflects on the DWG Digital Workplace of the Year Awards class of 2022, but also explores rich learnings and fascinating trends discovered during the last six years of the awards programme.     Host, Nancy Goebel, is joined by Elizabeth Marsh, DWG Director of Research, who manages DWG’s awards programme, and by one of...

The metaverse offers enticing opportunities and the prospect of shiny, new immersive and virtual experiences, but how do you get beyond the hype and uncover the art of what’s both possible and useful in the digital workplace?    In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with Florin Rotar, Chief Technology Officer, and Patrik Löwendahl, Global Head of Metaverse Service Hub, from Avanade, a leading provider of innovative digital, cloud and advisory services....

Are you stepping into a new role or looking for a fresh approach to your current job? In the latest Digital Workplace Impact podcast, Uber’s Andrea Baltazar shares her blueprint for an effective first 100 days with any organization.   Now a Product Design Leader, Andrea has moved industries and direction throughout her career. She joins Nancy Goebel and talks through her consistent focus on people, processes and products, an approach she has taken most recently at Uber, the tech company that...

Can immersive learning help to upgrade human performance? In this latest episode of Digital Workplace Impact, Nancy Goebel talks with Dr Alex Young, founder and CEO of Virti, and uncovers crisp advice on engaging a digital workforce.    A former trauma and orthopaedic surgeon, Alex built and sold his first company whilst at medical school. He scaled an award-winning medical education company while still training in the UK National Health Service. Virti, an employee training platform for the...

What are the possibilities opened up to organizations by tackling digital exclusion? In the UK alone, it is currently estimated that there are 20.5 million people with low digital skills or engagement.  In this latest episode of Digital Workplace Impact, Nancy Goebel catches up with Emma Weston OBE, CEO and Founder of Digital Unite, one of the UK’s most innovative digital inclusion organizations. Digital Unite sets out to inspire positive change through digital skills support.   Together,...

What makes a truly inspiring and beautiful digital workplace? In this latest podcast episode, Estée Lauder Companies’ Kerry O’Donnell talks about the organization’s recent digital makeover – one that has just resulted in the MyELCintranet being named a Nielsen Norman Intranet Design winner.  MyELC acts as a front door to the organization, representing the world-famous brand visually. It also demonstrates a real investment of time, care and resources to help employees to do their jobs well,...

Ever wondered what it’s like to join an in-person DWG member meeting? June saw DWG’s first such opportunity in North America in three years. This was a special chance not only for members to celebrate being together, but also to mark DWG’s 20th anniversary and to reflect on all that’s been accomplished as an industry during that time.    In this episode of Digital Workplace Impact, DWG’s Deputy CEO, Nancy Goebel, and Chief Growth Officer, Edward Taylor, shine a light on some 14 takeaways from...

While many are re-evaluating jobs and workplaces, former Citi executive Mirsad Capric has taken the step others only dream of – a sabbatical away from a successful career.    In this latest episode of Digital Workplace Impact, Nancy Goebel hosts an energizing conversation with the former Director of Digital Strategy and Platforms at global investment bank, Citi.     Having seized the moment to pause, Mirsad is now re-energizing, refocusing and rethinking what comes next; a journey he’s...

As organizations and individuals are in the grip of the Great Migration, what is really going on and how could this shift in the months and years ahead?  In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with CEO and Chairman of Recruiter.com, Evan Sohn. Recruiter.com delivers on-tap talent solutions that flex with an organization’s hiring needs. During their chat, Evan draws on his more than 30-year career, which has spanned e-commerce at Fortune 500 to start-up...

If you’d said the word ‘hybrid’ a few years ago, it most likely would have been in connection with a car. Say the word ‘hybrid’ today and it instantly brings to mind the workplace. Following the ‘great working from home experiment’ of 2020/2021, and as the return to the office continues, one big question keeps igniting passionate debates: ‘Where will people work from?’.   In this episode of Digital Workplace Impact, host Nancy Goebel is joined by DWG’s Director of Knowledge, Shimrit...

In just over five years since DWG’s Digital Workplace Impact podcast first launched, the world has grappled with a pandemic, seen fantastic technological advancements and experienced a new era of hybrid working. Through all of this, there has been an acceleration in the humanization of work.  For this milestone 100th episode, host Nancy Goebel chats with one of our very first podcast guests, employee experience leader, Ephraim Freed. Together, they revisit the theme of that first episode,...

In a world where companies are still striving to build the muscle for being fully virtual, what will provide the elements of culture when the emphasis is no longer on being together in a physical space? Why is hybrid good for business and how should meeting experiences evolve to suit the long-term needs of hybrid working?  In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with Founder and CEO of OfficeTogether, Amy Yin. OfficeTogether provides an operating system...

2021 brought a period of accelerated friction and unexpected plot twists. Throughout, many organizations grappled with returning to the physical office, new approaches to hybrid work and changing cultural expectations. So far, 2022 is bringing a whole new set of challenges that nobody could have expected at the time of putting together the predictions.    Since 2014, DWG CEO Paul Miller has been sharing emerging and maturing trends in the evolving digital workplace, helping to inform...

For the first time, the digital workplace has become the essential workplace and community in many organizations. It is now a strategic asset, just like human capital. So how can leaders think about their own attitudes to hybrid working and make choices around how they show up in this arena?    In this episode, Nancy Goebel is joined by leadership solutionist and author, Debra King, along with Dr Jesse Tyson, retired President and CEO of the NBMBAA. Debra’s recent book, Dare to climb: Your...