It's January and that means Epcot's International Festival of the Arts--which really looks more like Epcot's Annual Figment Festival. Figment is everywhere--except in a well-designed attraction. Still, it is the most popular non IP Disney character in any North American Park (Duffy holds reign in Asia) and like the original attraction, it represents creativity and the arts--and that's what's always been part of this festival. Join us as we visit Epcot and experience the food, the art, the entertainment, and the retail of this annual tradition now in its 8th year. We'll look at not only why this event is so centered on a purple dragon, but how the attraction itself could better align with the festival itself. PLEASE NOTE: I experienced some kind of sound challenge at around 22 minutes. Spent an hour trying to address it, but you may need to adjust the volume. My sincere apologies My new book, "A Century of Powerful Disney Insights" is available! Now available on Amazon! Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You. __________________________________________________________ More Disney Insights can be found below! Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. Disney Insights Facebook Page--Come join and interact in conversation with others. The Wayfinder Society--Disney Insights Patreon Page--More Disney Insights to interact with, while supporting the podcast. Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates its 20th year as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I’ve worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!