This episode spotlights the upcoming training opportunity presented by the Courthouse Dogs Foundation on Responding To Incidents of Mass Victimization. Colleen & Jim welcome back Kim Gramlich & Tamara Martin presenters at this symposium to give you a preview on what to expect, and help identify if this is the right symposium for you to attend.  Click here to learn more or register for this virtual symposium.    Episode Highlights  1:00 - Personal update on Jim  2:15 - January 20th, 2021 Courthouse Dogs Foundation Virtual Symposium on Responding to Incidents of Mass Victimization  3:30 - Kim Gramlich shares the roles she fills when there is a crisis 6:00 - Tamara Martin from Alabama is also back to share her experience in these events 8:15 - What Jim has observed following these events  10:45 - Creating best practices for response to these events  13:25 - Being prepared and mentally focused as a handler for a Mass Casualty Response  15:45 - Defining the role the dogs play at these events  19:00 - Managing the dogs as a resource to ensure they have down time 22:30 - Asking the right questions to prioritize who needs help 25:00 - Jim shares what to expect when attending the symposium  28:15 - Colleen recognizes how responding has impacted her 30:15 - The flexibility, change of routine, and requests that come with these circumstances 34:00 - What you know vs what may be asked of you  36:00 - The emotional experiences that you will carry with you  37:30 - Preparing for these incidents to limit trauma inside the community 39:30 - A hope that Kim has for the future  42:00 -  Keeping in mind the purpose for the dogs  43:30 - Knowing when the time to say “no” is appropriate 46:00 - Being prepared to say “yes” or “no” in advance 47:30 - Kim’s experience with Caber in less than ideal circumstance 49:45 - Willow impacts a man amidst the Route 91 incident  54:00 - Caber was exactly what was needed  57:00 - The dogs know the right way to respond, even when we don’t 58:00 - Jim reminds us the training and problem solving will kick in 1:00:00 - Details on the upcoming symposium